AI in Cybersecurity

Gupshup launches Conversation Cloud, redefining customer engagement for the conversational era This technology sits at the intersection of online shopping and messaging, as businesses use AI chatbots, messaging, and other communication technologies to engage customers. Customers can ask questions and receive personalized recommendations instead of browsing a large catalog of products. Businesses will be able to connect these capabilities to…

How Virtual Assistants Combine CRM and Business Intelligence They handle everything from quick fraud detection to automated claim processing. Now comes one of the most crucial steps— backend integration for inserting real-time information, ensuring seamless user interactions. This integration lets the bot access customer statistics, automate transactions, and update records simultaneously. But for all of this, you need to be…